Miter

Modernizing the Back Office of America’s Contractors

Connor Watumull, Miter | Construction Tech Review | Construction-Based Payroll and HR Software of the YearConnor Watumull, Co-Founder and CEO
Construction runs on precise coordination. From managing crews across multiple sites to sequencing equipment, materials and subcontractors, contractors routinely orchestrate thousands of moving parts to build everything from railways and bridges to skyscrapers and data centers. Yet the systems behind the scenes, especially HR and payroll, lag far behind, never built to handle the equally intricate demands of managing, developing and paying a construction workforce.

This is the gap Miter was built to close.

Rather than forcing contractors to choose between generic HR tools or legacy ERPs not suited to the realities of construction, Miter reimagines the entire workflow from the ground up. It’s a cloud-based platform designed specifically for the industry’s nuances, bringing time tracking, payroll, compliance, benefits and job costing into a single, connected system.

Crews clock in with Miter’s app. Hours sync to payroll where pay rates are applied based on job, classification and other dimensions. Certified payroll reports are generated with a click. Onboarding paperwork, certifications and approvals are completed, stored and accessible from anywhere. For field and office teams, what once required toggling between three or more systems now flows through one.

Integration with leading ERPs is central to Miter’s ability to give contractors clear, real-time visibility into job costs and profitability. Labor hours, pay rates and expenses flow directly into systems like Sage, NetSuite, Acumatica and QuickBooks, producing accurate, fully burdened job costs without manual entry. With cost codes, payroll and financial records updating instantly, decision-makers have the insights they need to control costs, protect margins and run more profitable projects.

For contractors, this translates into both significant time savings and improved accuracy—no more duplicate, manual data entry, no more wrangling reports in Excel, no more manually keying in time and no more reconciling errors and discrepancies. The time saved and errors avoided mean smoother operations and more bandwidth for the team to focus on the work that truly matters.

"We're on a mission to empower the next generation of contractors to build with confidence. That begins with removing the friction from back-office operations - streamlining payroll, compliance and HR so teams can focus on what they do best: building the future,” says Connor Watumull, co-founder and CEO.

The impact is best captured in the words of Miter’s customers.

“We were doing things the same way since my dad started the company in the ’90s. We used to have physical folders for every employee, onboarding paperwork, licenses and anything important. Now, those folders live in Miter, which has allowed us to really build out an HR department,” says Stephanie Gill Steele, VP of finance and HR at McCusker-Gill.

Building and Retaining a Stronger Workforce Made Simple

Miter brings structure and speed to how contractors hire, onboard, manage and retain their workforce. With Miter, teams can fill roles faster and attract stronger talent.

Miter’s AI job description writer and automated job posting tools help speed up the recruiting process, instantly posting positions to top job boards like LinkedIn and Indeed. Branded career pages help businesses present their company professionally, while built-in messaging allows hiring teams to engage directly with candidates through SMS, streamlining interview scheduling and follow-up. Instead of wasting time fielding unqualified applications or scrolling through inboxes, hiring teams see every candidate in one place. Profiles are centralized, background checks can be run instantly and decisions can be made quickly, keeping crews staffed and project timelines on track.

The onboarding process is just as simple for employees. New hires no longer need to make trips to the office or fill out stacks of forms. With Miter’s human resource information system (HRIS), they can complete and sign everything, from I-9s to W-4s, right from their phone. Certifications, licenses and safety records can be uploaded by employees and are automatically stored in a secure document center, accessible from anywhere and protected with permission-based access. Creating a streamlined and positive onboarding experience not only gets employees up to speed quickly but makes a strong first impression and sets the stage for long-term retention.

In a competitive labor market, offering great benefits is key to retaining top talent, and Miter makes it simple. The platform supports health, dental, 401(k) and other benefits, with digitized open enrollment and deductions that automatically sync with payroll. Integrations with leading providers let companies maintain existing relationships or explore new options without extra administrative work. And as a construction-specific benefits brokerage, Miter can also help design and manage competitive packages tailored to the industry.

Supporting crews with the right skill development is now a breeze with Miter’s built-in learning management system. Businesses can quickly create custom courses or choose from a library of pre-built courses, covering a wide range of topics that meet regulatory requirements and industry best practices. Contractors can easily roll out safety certifications, role-specific training and career advancement programs, all while tracking progress in real time to ensure completion and compliance.
  • We're on a mission to empower the next generation of contractors to build with confidence. That begins with removing the friction from back-office operations - streamlining payroll, compliance and HR so teams can focus on what they do best: building the future.


“It’s all about helping contractors build great workplaces by developing competitive compensation packages, fostering career growth and strengthening company culture, instead of spending time answering questions about time-off balances, tracking down employee information, or managing documents,” adds Watumull.

Simplifying Field Operations to Strengthen Financial Control

With Miter, field teams can do everything in one app, from tracking time and checking time off balances to downloading tax documents and taking training courses, all while ensuring accurate data is passed on to the back office.

Crews can clock in directly from their mobile devices or shared kiosks, eliminating paper time cards and manual processes. Smart geofencing confirms location at the time of clock-in, helping ensure employees are in the right place at the right time. Field documentation is just as straightforward, where crews can snap photos, add safety notes and log daily progress right from their devices.

Automatic approval flows make it easy for supervisors to review, approve and adjust time sheets. Miter supports customizable time-off policies tailored to the unique demands of construction teams. Workers can submit requests directly from their phones, eliminating paper forms, office visits and follow-up calls. These requests automatically populate a shared calendar, providing supervisors and project managers with clear visibility into staffing availability and preventing last-minute scheduling conflicts that disrupt jobsite productivity.

All field activity connects directly to Miter’s payroll engine, where variables like job, location, classification, union status and prevailing wage requirements are applied automatically. The result is accurate, on-time and audit-ready payroll without added administrative load.

Walking the Talk

American Roofing & Metal, the largest roofing contractor in Kentucky, struggled with fragmented legacy systems and paper-based timesheets. Its HR team was buried in manual payroll tasks, spending most of each week just processing wages. Managing prevailing wage jobs and fringe benefits added even more complexity, often leading to delays and compliance risks.

After switching to Miter, the company slashed payroll processing time by 85 percent. Certified payroll and fringe offsets became a one-click process, removing the guesswork from complex rate calculations. Mobile time tracking replaced paper timesheets, and payroll data now flows directly into their ERP system, eliminating duplicate entry and reducing errors. The result? Real-time visibility into labor costs, faster reporting and a more connected workflow between the field and the office.

“Miter brought it all into one place, which has been huge for cutting out errors and saving us time. It used to take us three full days every week to process payroll. Now, with Miter, we’re done in half a day. It’s been a game changer,” says Garrett Henke, COO at American Roofing & Metal.

Focusing on the Long Haul

The road ahead for Miter is shaped by customer feedback. Contractors using the platform today play a central role in shaping tomorrow’s features, like advanced expense tracking tools or deep safety functionality. Miter’s growing ecosystem of integrations connects seamlessly with the tools customers already use, while its open API gives them secure access to their data and the ability to build custom connections, eliminating manual work and streamlining operations across the board. And every customer receives U.S.-based support from people who understand the ins and outs of construction.

That level of service shows up from day one. Onboarding is led by a dedicated launch manager. Support is available by phone, email and in-app chat from an entirely U.S.-based team. Because Miter’s team works with contractors every day, they understand the realities of running a construction business. In fact, some Miter team members came directly from construction firms where they used Miter as a customer.

More than 800 contractors across the U.S. trust Miter to empower them to break free from back-office chaos and put full focus where it matters; on the job site.

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Miter

Company
Miter

Management
Connor Watumull, Co-Founder and CEO

Description
Miter, a cloud-based platform designed specifically for contractors, brings HR, time tracking, payroll, compliance, benefits and job costing into a single, connected system. For office teams, what once required toggling between three or more systems now flows through one.

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